At Belgian Protein, we are committed to providing high-quality products and exceptional customer service. Due to the nature of our products, which are consumable food items, we are unable to accept returns or offer refunds.

1. No Refunds or Returns

1.1 Food Products

All sales of food products are final. We do not accept returns, exchanges, or provide refunds for any products once they have been purchased. This policy is in place to ensure the safety, freshness, and quality of our products for all of our customers.

1.2 Exceptions

The only exceptions to this policy are in cases where the product is damaged or defective upon receipt. If you receive a damaged or defective item, please contact us within 7 days of receiving your order with the following information:

  • Your order number
  • A detailed description of the issue
  • Photos of the damaged or defective product

Upon review, if we determine that the product is indeed damaged or defective, we will provide a replacement or store credit at our discretion.

2. Cancellations

Once an order is placed, it cannot be canceled. Please review your order carefully before completing your purchase.

3. Damaged or Defective Items

If you receive a product that is damaged or defective, please contact us immediately. We will work with you to resolve the issue promptly. Please note that we may require proof of the damage or defect, such as photos or a detailed description, before we can offer a replacement or store credit.

4. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at: support@belgianprotein.com

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