Thank you for choosing Belgian Protein ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Shopify store, Belgian Protein, available at [https://belgianprotein.com/] (the "Site").
1. Information We Collect
1.1 Personal Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as "Order Information."
1.2 Device Information
- Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons: Electronic files used to record information about how you browse the Site.
2. How We Use Your Information
2.1 Order Processing
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Provide you with information or advertising relating to our products or services, consistent with your preferences.
2.2 Device Information
We use the Device Information that we collect to help us screen for potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. Your Rights
4.1 Opt-Out
You have the right to opt out of receiving marketing communications from us. To do so, you can follow the unsubscribe instructions provided in our marketing emails or contact us directly.
4.2 Access and Correction
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
4.3 Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Security
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date," and the updated version will be effective as soon as it is accessible.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@belgianprotein.com